Privacy Policy

1. Who We Are

This Privacy Policy is issued by 88tf, the operator of the online casino and sports betting platform accessible at https://88tf.org and via the 88tf Android application (together, the "Platform"). 88tf operates under an international gaming licence and serves players across Pakistan, including in Karachi, Lahore, Islamabad, Faisalabad, and other cities.

For the purposes of this Privacy Policy, 88tf acts as the data controller in respect of the personal data of registered players and platform visitors. Our data protection contact is reachable at [email protected].

2. Scope of This Policy

This Privacy Policy applies to all personal data collected and processed by 88tf in connection with your use of the Platform, including data collected during account registration, identity verification, deposits and withdrawals, gameplay, customer support interactions, and marketing communications.

This policy does not apply to third-party websites, payment processors, or game providers who may be accessible via links or integrations within the Platform. Those parties operate under their own separate privacy policies, and 88tf bears no responsibility for their data practices.

3. Personal Data We Collect

The categories of personal data collected by 88tf, and the specific data points within each category, are set out in the table below.

4. How We Collect Your Data

88tf collects personal data through the following channels:

4.1 Directly From You

The majority of personal data held by 88tf is provided directly by you during account registration, the KYC verification process, deposit and withdrawal transactions, interactions with our customer support team, and participation in promotional activities. You are responsible for ensuring that the information you provide is accurate and kept up to date.

4.2 Automatically Through Platform Use

When you access and use the 88tf platform — whether via the website at https://88tf.org or the Android application — certain technical data is collected automatically. This includes your IP address, device identifiers, browser or app version, session duration, pages or games accessed, and interaction patterns. This data is collected using cookies, server logs, and similar tracking technologies described further in Section 8 of this policy.

4.3 From Third Parties

88tf may receive personal data from third parties in limited circumstances, including identity verification data from KYC service providers, fraud and sanctions screening data from compliance partners, and transaction confirmation data from payment processors such as JazzCash, EasyPaisa, and partner banks. In all cases, such third-party data sharing is governed by appropriate data processing agreements.

5. How We Use Your Personal Data

88tf uses the personal data it holds for the following purposes:

• Account creation and management: To register your account, verify your identity and age, and maintain your account in good standing throughout your relationship with 88tf.
• Payment processing: To process deposits and withdrawals via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and any other qualifying payment methods, and to maintain accurate transaction records.
• Platform delivery: To provide access to casino games, sports betting markets, live dealer tables, and all other platform features, and to personalise your experience based on your gaming preferences and history.
• Security and fraud prevention: To detect, investigate, and prevent fraudulent activity, money laundering, identity theft, and other prohibited conduct, and to protect the integrity of the platform and the interests of compliant players.
• Regulatory and legal compliance: To meet obligations under our operating licence, including Anti-Money Laundering (AML) requirements, Know Your Customer (KYC) obligations, and any reporting requirements imposed by competent authorities.
• Responsible gaming: To monitor gaming activity for indicators of problem gambling, to enforce limits and exclusions requested by players, and to support the delivery of responsible gaming tools and resources.
• Customer support: To respond to your queries, resolve complaints, and handle disputes in a timely and fair manner.
• Marketing and promotions: To send you information about 88tf bonuses, promotions, new games, and VIP programme updates, where you have consented to receive such communications or where we have a legitimate interest in doing so. You may withdraw consent or opt out at any time.
• Platform improvement: To analyse aggregated, anonymised usage data to understand how the platform is used and to improve the user experience, game selection, and technical performance.

6. Legal Basis for Processing

88tf processes your personal data on the following legal bases, depending on the nature and purpose of the processing:

• Contractual necessity: Processing required to perform our contract with you — including account operation, payment processing, and platform delivery — is carried out on the basis that it is necessary for the performance of that contract.
• Legal obligation: Processing required for AML compliance, KYC verification, licence reporting obligations, and responses to lawful authority requests is carried out on the basis of legal obligation.
• Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and general platform improvement is carried out on the basis of 88tf's legitimate interests, subject to those interests not being overridden by your fundamental rights and freedoms.
• Consent: Processing for optional marketing communications is carried out on the basis of your explicit consent. You may withdraw this consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

7. Data Sharing and Third Parties

88tf does not sell your personal data. We share your personal data with third parties only in the circumstances described below, and only to the extent necessary for the stated purpose.

7.1 Payment Processors

To process your deposits and withdrawals, 88tf shares necessary transaction data with your chosen payment service — JazzCash, EasyPaisa, HBL, UBL, or Meezan Bank. These parties process your data as independent data controllers subject to their own privacy policies and applicable financial regulations.

7.2 Identity Verification and KYC Providers

Where KYC verification is required, 88tf may share relevant identity documents and personal details with accredited third-party identity verification service providers. These providers are engaged under data processing agreements that restrict their use of your data to the KYC purpose only.

7.3 Game and Content Providers

Third-party game providers whose titles are available on the 88tf platform may receive limited gameplay data, such as session identifiers and wagering activity, for the purposes of game operation, result certification, and jackpot calculation. These providers are bound by contractual data protection obligations.

7.4 Regulatory and Law Enforcement Authorities

88tf may disclose your personal data to licensing authorities, financial intelligence units, law enforcement agencies, or courts where we are legally required to do so, or where disclosure is necessary to prevent or detect serious criminal activity including fraud or money laundering.

7.5 Group Companies and Service Providers

88tf may share your data with affiliated group companies or contracted service providers who provide operational support services — such as IT infrastructure, customer support platforms, or analytics tools — strictly for the purpose of delivering those services. All such parties are bound by data processing agreements that prohibit independent use of your data.

8. Cookies and Tracking Technologies

88tf uses cookies and similar tracking technologies on the Platform to support platform functionality, analyse usage patterns, and deliver a personalised experience. The main categories of cookies we use are as follows:

• Strictly necessary cookies: Essential to the operation of the platform — including session management, login authentication, and security features. These cannot be disabled without impairing platform functionality.
• Analytics cookies: Used to collect anonymised information about how players use the platform — including pages visited, session duration, and navigation paths — to help us improve the platform experience.
• Functionality cookies: Used to remember your preferences, such as language settings, preferred games, and display options, to provide a more personalised experience on return visits.
• Marketing cookies: Used, where you have consented, to deliver promotional content and bonus offers that are relevant to your gaming profile and activity on 88tf.

You may manage your cookie preferences through your browser settings. Please note that disabling certain categories of cookies may affect the functionality and performance of the 88tf platform.

9. Data Security

88tf implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the 88tf platform.
• Encryption of sensitive personal and financial data at rest within our database infrastructure.
• Role-based access controls ensuring that only authorised personnel can access personal data, and only to the extent required for their specific operational function.
• Regular penetration testing, vulnerability assessments, and security audits conducted by independent security specialists.
• Incident response procedures to detect, contain, and notify affected parties of any personal data breach in a timely manner.
• Staff training on data protection obligations and secure data handling practices.

Notwithstanding these measures, no electronic transmission or storage system is entirely free from risk. In the event of a data security incident affecting your personal data, 88tf will notify you in accordance with applicable regulatory requirements and will take all reasonable steps to mitigate potential harm.

10. Data Retention

88tf retains your personal data for the periods set out below, or for longer where required by applicable law or our operating licence obligations:

• Account and identity data: Retained for the duration of your account relationship with 88tf, plus a minimum of five (5) years following account closure to satisfy AML and KYC record-keeping obligations.
• Transaction and financial data: Retained for a minimum of five (5) years from the date of each transaction, in compliance with financial record-keeping requirements applicable to licensed gaming operators.
• Gaming activity data: Retained for a minimum of three (3) years from the date of each gaming session, for the purposes of dispute resolution and responsible gaming monitoring.
• Customer support communications: Retained for three (3) years from the date of the communication, unless the subject matter relates to an unresolved dispute or regulatory matter, in which case retention continues until resolution.
• Marketing preference data: Retained until you withdraw consent or opt out, after which it is updated to reflect your current preference and retained solely to honour that opt-out.

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Where anonymisation is applied, the resulting anonymised data sets may be retained indefinitely for statistical and analytical purposes.

11. Your Data Rights

Subject to applicable law and the limitations of our regulatory obligations, you hold the following rights in respect of the personal data held by 88tf:

• Right of access: You may request a copy of the personal data held about you by 88tf, together with information about how it is used and with whom it is shared.
• Right to rectification: You may request that inaccurate or incomplete personal data be corrected without undue delay.
• Right to erasure: You may request the deletion of your personal data in certain circumstances — for example, where the data is no longer necessary for the purpose for which it was collected and where no overriding legal obligation requires its retention.
• Right to restriction of processing: You may request that 88tf restrict the processing of your personal data in certain circumstances, such as while the accuracy of data you have contested is being verified.
• Right to data portability: Where processing is based on consent or contractual necessity and is carried out by automated means, you may request a copy of your data in a structured, commonly used, machine-readable format.
• Right to object: You may object to processing carried out on the basis of legitimate interests — including direct marketing — at any time. Where you object to direct marketing, 88tf will cease that processing immediately.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

12. Children and Minors

The 88tf platform is strictly intended for adults aged 21 years and over. 88tf does not knowingly collect personal data from individuals under the age of 21. If 88tf becomes aware that personal data has been collected from a minor, the relevant account will be immediately suspended and all associated personal data will be deleted, except where retention is required by applicable law.

If you are a parent or guardian and believe that your child has registered an account or provided personal data to 88tf, please contact us immediately at [email protected] so that we can take appropriate action.

13. Responsible Gaming and Data

Personal data collected in connection with responsible gaming features — including self-exclusion elections, deposit and loss limit settings, cooling-off periods, and problem gambling risk assessments — is treated as sensitive operational data and is subject to heightened access controls within 88tf's systems.

This data is used exclusively for the purpose of delivering responsible gaming protections to affected players and is not used for marketing, profiling, or any other commercial purpose. Where a player has self-excluded from the 88tf platform, their contact details are retained on our exclusion register for the duration of the exclusion period to ensure that no marketing communications are sent and that re-registration attempts are appropriately handled.

For more information about the responsible gaming tools available on 88tf, please visit our Responsible Gaming page.

14. Changes to This Privacy Policy

88tf reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform operations. Where changes are material, 88tf will provide advance notice to registered players via the email address associated with their account or via a prominent platform notification, no less than seven (7) days before the changes take effect.

The effective date at the top of this policy will be updated to reflect the date on which the revised version comes into force. We encourage you to review this policy periodically. Continued use of the platform following notification of changes constitutes your acknowledgement of the revised Privacy Policy.

15. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way in which 88tf handles your personal data, please contact us using the details below. We take all privacy-related enquiries seriously and aim to respond within two (2) business days.

For responsible gaming-related data requests, including self-exclusion and limit management, please also visit our Responsible Gaming page or contact us directly at [email protected].